Return & Refund Policy – Sriram Diabetic Foods
At Sriram Diabetic Foods, we are committed to ensuring your satisfaction with our products. Please read our return and refund policy carefully before placing an order.
Once an order is successfully placed on our website, cancellations are not permitted under any circumstances.
In case you receive a defective product (such as damaged packaging or an expired item), you must notify us within 24 hours of delivery to be eligible for a refund or replacement.
To initiate a return:
Email us at info@sriramdiabeticfoods.in
Include your order number, product details, and clear photos showing the defect
All return requests must be accompanied by the original receipt and the product must be unopened and unused
No refund or exchange will be processed after 24 hours from delivery
Opened or used products are not eligible for return or exchange
Refunds will be initiated only after verification of the defect and compliance with return conditions
Replacement for damaged products will be delivered in 5–7 business days
In case any refund is approved, it will take 5–7 business days to get credited to your original payment method
“Buyer” refers to any user of the Website who places an order for products
“Order” refers to a confirmed purchase made by a Buyer on the Website
“Website” refers to www.sriramdiabeticfoods.in
“Product defects” include:
Physical damage to packaging during delivery
Product past its expiration date at the time of delivery
For any questions or to request a return, please reach out to us at:
📧 Email: info@sriramdiabeticfoods.in